Our state-of-the-art hosting services ensure your website will be fast-loading, reliable, efficient and scalable. Primarily based on high specification dedicated servers at private data centres in the United Kingdom and complimented by scalable cloud servers, multiple global DNS nodes, a resilient global content delivery network (CDN) and cutting edge security, backup and delivery optimisation technologies.
External air condensers for close control HVAC (heating, ventilation and cooling) system, to keep servers cooled to a constant temperature.
An emergency stand-by diesel generator will provide power in the unlikely event of a utility failure. The power distribution system automatically switches from mains power to diesel generator in the event of a failure.
All servers are protected by an uninterruptible power supply (UPS), which uses batteries to provide continual clean power.
The data centre is protected around the clock by an advanced fire detection system. There are fire detectors throughout the data floor, underneath the raised floor, and in ancillary areas. There are two types of fire detectors for maximum resilience.
The data centre has a gas suppression system. In the unlikely event of a fire, we can release an environmentally-friendly gas to stop the fire. The fire suppression gas is stored in high pressure cylinders away from the server room.
Digital CCTV both internally and externally, monitored and recorded 24/7/365. A 2.5 metre metal palisade fence surrounds the compound and all entrances and exits have secure proximity tags to ensure only authorised personnel can access the site.
Staff are on-site 24 hours a day, 7 days a week, 365 days a year with all servers in the data centre continually monitored to achieve maximum uptime. Staff are trained and experienced in repairing server hardware.
Our servers connect to the outside world over a fast, modern network that has access to nodes in multiple locations worldwide, including:
This enables DNS servers to deliver both high availability and resilience to DDoS (distributed denial-of-service) and other attacks whilst serving content to your users with high availability and performance. A faster, more available website provides you with the following benefits:
Our network optimises site performance whether your users are next door or around the world. With multiple edge and peer locations available, your files are served from original server to end users at their nearest geographic location.
The global Anycast network powering our DNS service serves over 40 billion DNS queries per day. With data centres located worldwide, every network node can serve any DNS request. With built-in load balancing and automatic failover, the network has been designed to withstand losing 50% of the network without impacting service availability.
The global network powering our DNS service consistently ranks amongst the fastest DNS providers in the world by independent analyst SolveDNS
DNS queries are routed to the closest available data centre to make sure the response is returned in a few milliseconds.
Near instant DNS updates ensure that changes to website structure, redirecting to disaster recovery servers or switching hosting providers etc. can be carried out without all too common propagation delays.
Built from the ground up with security in mind, our DNS solution can resist even the largest DDoS attacks. The proper protections, including rate limiting, filtering, and blocking are automatically implemented, so your website can remain online no matter when an attack takes place.
The hardware and software powering our CDN solution allows millions of requests per second to be processed efficiently. Edge nodes are located at the most strategic points on the Internet, ensuring that your visitors get the fastest page load times and best performance.
On average, a request takes fewer than 10 hops and experiences less than 30ms latency no matter where your users are visiting from.
In the unlikely event that the server hosting your website ever goes offline, we can serve a limited copy of your cached website to your visitors while the root problem is being fixed. Think of this as the equivalent in networking terms of a backup generator to temporarily mitigate against a power outage.
If you experience a sudden surge in traffic (for example by being featured on a TV programme - Just ask our clients The Nuts Poker League about their appearance on BBC 2 Dragons' Den!), traditional web hosting solutions may struggle to cope, making your website run slowly giving your new users a poor first experience of your business and in the worst cases, turning them away due to unavailability of your website or the crashing of your web server. If you're cutting corners with budget hosting, you may even find that your account is banned for exceeding the acceptable use policy.
Your site will be available to visitors on IPv6 networks without any necessity to upgrade your infrastructure. Your IPv4 infrastructure can be maintained until you're ready to upgrade, while making it appear to anybody who checks that you're running a cutting edge dual-stack.
Based largely on Google's SPDY protocol which will be deprecated in 2016, HTTP/2 is the latest update to the HTTP protocol and brings advancements in performance (especially the speed improvements of reduced latency as perceived by the end-user while using a browser), efficiency and security and is supported by most modern web browsers. When a browser supports HTTP/2, the edge network powering our CDN solution will take full advantage of HTTP/2 performance benefits. If the browser supports SPDY but not HTTP/2, it will respond in SPDY. For older browsers or non-HTTPS requests, it will fall back to HTTP/1.1. Running the latest web technologies send positive signals not only to your visitors, but also to Search Engines and there is speculation that this can have a positive affect on your website's search rankings.
During testing, average page load time was reduced from 9.07 seconds over HTTP 1.1, to 7.06 seconds over SPDY/3.1, to just 4.27 seconds over HTTP/2.
As always, there is a time lag between new technologies being released and being adopted by users. To allow for this your users will always be served via the fastest protocol version available when accessing your site over TLS/SSL - The connection for users without support for HTTP/2 or SPDY on the browser will be established via HTTP/1.x, via SPDY/3 for browsers with support for SPDY/3 but not HTTP/2 and via HTTP/2 (the best experience possible) for users with newer browser versions that support HTTP/2.
Pre-fetching automatically identifies and then optimises the delivery of your most frequently requested resources. Your most popular assets get preloaded into your visitor's browser on their first visit so that subsequent page loads are extra fast.
If DNS is the phone book of the Internet, DNSSEC is the Internet's un-spoofable caller ID. It guarantees a website's traffic is safely routed to the correct servers so that a site's visitors are not intercepted by a hidden 'man-in-the-middle' attacker. These attacks usually go unnoticed by sites' visitors, increasing the risk of phishing, malware infections, and personal data leakage.
SSL (Secure Socket Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This secure link ensures that all data transferred remains private. It's also called TLS (Transport Layer Security). Millions of websites use SSL encryption every day to secure connections and keep their customers' data safe.
SSL is visible to users in several ways in the website address bar:
An increasing number of websites adopt SSL for various reasons:
Working with the world's premier certificate issuing authorities such as Comodo, Symantec, Thawte and GeoTrust, we can acquire, install and deploy your new SSL certificate quickly, cost effectively and without any disruption to your website or extensive form-filling.